Return to Help Index| International Shipping | |
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| Do you ship to my country? | |
| We Ship World Wide! Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. |
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| What are my payment choices? | |
| Bitchin Seat Company Accepts all major credit cards as well as PayPal. During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. If you would like to place your order by phone or email, please call or email us to do so. |
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| When will my order ship and what are my shipping charges? | |
| Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you or if you have ordered backorder items or custom items, they will be shipped by the lead time posted. Customs, Duties, and Taxes The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges/broker fees for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. |
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| What is the return policy? | |
| Repairs: Though you will most likely not need a repair on your products, things do come up and we do understand this. Normal wear and tear to items is normal and we will work with you to get your Bitchin Seat Products back to like brand new. If you have a lost or stolen seat, please call us so we can work with you on recreating your original products. You can ship your items for repair to our office: 33150 Bellamy Lane Menifee CA 92584 Returns: On Seats: Due to the custom nature of our seats, we make each seat per individual. We do not offer returns on out custom seats. If there is a problem with your seat, we want to correct it. We back all of our products and what each customer to be happy with their product. Please call or email if you need to discuss an issue On Parts and Products: Parts can be returned within 7 days of delivery date and must be brand new and in original packaging. We cannot accept returns that have wear, signs of being used, or have been mounted onto your bike. You may incur a restocking fee and are responsible for shipping charges. Please call us for a return form at 714-632-9600. If you have any more questions, please do not hesitate to email or call us |
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